There are a few reasons why you received this declined order notification:
– Your billing address does not match your credit card’s address. Your billing address must match exactly what is shown on your credit card statement
– The address you’ve entered is incorrect and/or our system doesn’t recognize the address
– The credit card has been reported stolen or lost
– The credit card limit has been reached
– Also note, our website cannot process debit cards (VISA or M/C debit)
Finally, this can sometimes be a system issue on our end that will resolve itself within 24 hours. Please check all of the factors above first. If after 24 hours you are still having problems with your online order, please contact us using the link below and we will do everything we can to assist you.
Please contact us by email.