Return Policy

Extended Refund Policy: Dec 10, 2018 – Dec 31, 2018

For Trailer on Register Receipt

January Course Materials and Textbook Rentals are returnable until January 14, 2019

eBooks and all other items are returnable within 14 days of purchase with original receipt and in its original condition

School Supplies purchased for student’s use are PST exempt

Exceptions: FINAL SALE on the following: Access codes, Special orders, Opened items/packages, Sale items, computer hardware, prepaid gift cards, and items that cannot be returned for health reasons (including lab supplies, swimwear, under garments and headphones).

 

Standard Refund Policy: Effective January 1, 2019 – February 16, 2019

Merchandise is returnable within 14 days of purchase with original receipt and in its original condition

School Supplies purchased for student’s use are PST exempt

Exceptions: FINAL SALE on the following: Access codes, Special orders, Opened items/packages, Sale items, computer hardware, prepaid gift cards, and items that cannot be returned for health reasons (including lab supplies swimwear, under garments and headphones).

 

Final Refund Policy: Effective February 17, 2019

Effective February 17, 2019 – Textbooks for the Winter term are a FINAL SALE.

School Supplies purchased for student’s use are PST exempt

All other merchandise is refundable within 14 days of purchase, with a sales receipt and in resalable (original) condition

Exceptions: FINAL SALE on the following: Access codes, Special orders, Opened items/packages, Sale items, computer hardware, prepaid gift cards, and items that cannot be returned for health reasons.