There are a few reasons why you received this declined order notification: – Your billing address does not match your credit card’s address. Your billing address must match exactly what is shown on your credit card statement – The address you’ve entered is incorrect and/or our system doesn’t recognize the address – The credit card…
Save up to 50% They are environmentally friendly You don’t have to haul around heavy books
You can find it at: https://bookstore.ubc.ca/digital-course-materials/
Please complete our contact form and a Bookstore team member will assist you.
Access codes are sometimes sold individually and are also often sold packaged along with an e-text, print book or both. All digital materials classified in our system as “ETEXT + ACCESS CODE” include the eBook plus the publishers’ digital homework aids. Digital Materials that are sold as an access code only are classified in our…
Some publishers place printing and time restrictions on eBooks. When this is the case, generally, the minimum is 180 days and the maximum is 360 days. For further information on your specific digital materials purchase, complete the form here and a Bookstore team member will assist you.
We use three different distributors in order to make as many digital course materials available to students as we possibly can. The downside to this is that redeeming your digital course materials can seem…complicated. We get it. We hope these step-by-step instructions will help. 1. Determine whether you have purchased a Campus E-Bookstore, Vitalsource or…
It depends! EBook digital licenses and access lengths vary by publisher and book. Many eBooks are rentals that include digital subscription access that is valid for a set time period (Ex: 180 days, 2 years) or for the duration of your course (Ex: Canvas eBooks). Other eBooks include lifetime or “perpetual” access that doesn’t expire,…
Redeemed/activated E-book and access code purchases are final sale. Please complete our contact form to receive assistance with returning unactivated course materials from a Bookstore team member.
Typically, publishers will place restrictions on actions you can take within their eBook platforms. This usually includes restrictions on both copying text and printing. However this varies from publisher to publisher.