I’m trying to place an online order and I’m getting an error message at checkout. What is the problem?

There are a few common reasons why you may be encountering an error message at checkout.  If you are ordering from an international location (other than the US) and you need your order shipped to you: Our address form has line-character limits. if you have a long address, try adding the second optional Address Line…

Why can’t I use my used textbook for a Canvas course? Why do only UBC Bookstore copies work?

All purchases are verified and connected to your CWL account for access, which requires you to purchase the materials through the UBC Bookstore in order to get a receipt that provides the redemption codes. Enter the order number (without the dash) listed on the receipt. See the text highlighted in yellow in the above seciton…