We are experiencing restocking issues and shipping delays due to the recent floodings in BC. We apologize for any inconvenience.
Job Aids posted on Workday will help with the step by step ordering process. Please refer to this Integrated Service Centre link for all Workday services including e-procurement link to EWAY ordering https://irp.ubc.ca/news/catalogue-workday-support-services-provided-isc
Please contact the UBC Integrated Services Centre with the Service Now link https://authentication.ubc.ca/idp/profile/SAML2/Redirect/SSO?execution=e3s1 They will update your Location ID, but you will also need to change your CWL Profile address detail to show correct room # and street #.
No, for security reasons, orders will not be delivered to residential addresses. Only special exceptions will be permitted as determined and approved by Workday approvers.
No, Workday does not require a credit card. Workday will post all charges using your Workday “Worktag #/FDM#.
Order history is not available through Workday. Users with a previous EWAY ID can still access your EWAY order history to find item numbers. New users can email SBA Customer Care at firstname.lastname@example.org for assistance with item# to add to cart.
You can contact SBA Customer Care at email@example.com
Job Aids have been created to guide you through the use of Workday and ordering office supplies. Please refer to this link to the ISC Service Now
Staples Business Advantage (SBA) is the commercial division of Staples providing a higher level of business solutions, like Workday integration to EWAY, custom reporting and customized delivery solutions, for large complex accounts like UBC. Staples retail and Staples.Ca are not part of the UBC agreement.