What methods of payment do you accept for online orders?
We accept both Visa and Mastercard credit cards and UBC Bookstore Gift Cards for online orders. We cannot accept American Express or debit cards for online orders.
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I’m trying to place an online order and I’m getting an error message at checkout. What is the problem?
There are a few common reasons why you may be encountering an error message at checkout. If you are ordering from an international location (other than the US) and you need your order shipped to you: Our address form has line-character limits. if you have a long address, try adding the second optional Address Line…
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Can I pay for an online order with my debit card?
No, a credit card or UBC Bookstore Gift Card is required to place an online order. We currently accept Visa and Mastercard online.
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Why was my order declined?
There are a few reasons why you received this declined order notification: – Your billing address does not match your credit card’s address. Your billing address must match exactly what is shown on your credit card statement – The address you’ve entered is incorrect and/or our system doesn’t recognize the address – The credit card…