The safety of the UBC community is our top priority. Please review the measures we're taking to keeping our customers safe:
Students are encouraged to order their course materials ONLINE and to pick them up at our dedicated online order desk at the front of the store. This will help save you time and reduce the number of customers in the store. Students intending to shop in-store will be required to print out their booklist, either at home or in-store, and provide it to a member of our textbook team, who will collect and hand your materials for you.
Students are encouraged to order their course materials online and to pick them up at our dedicated online order desk at the front of the store. This will help save you time and reduce the number of customers in the store. Students intending to shop in-store will be required to print out their booklist, either at home or in-store, and provide it to a member of our textbook team, who will collect and hand your materials for you.
Face masks recommended
In compliance with a university-wide policy, faace masks will be required to be worn in-store. For those that do not have a face mask, you will be able to purchase one at the front of the store before going further into the store. Further details are available in the following addendum regarding COVID-19 safety plans
Addendum to COVID-19 Safety Plan
Store capacity and customer spacing
The store will have controlled one-way entry with staff providing asssistance at the doors, with a limit of forty customers in the store at any time. There will be one-way traffic throughout the store, with signage indicating safe distances. For those not making a purchase, there will be a dedicated path outside to exit the store.
Checkout and Order pick-up
The store has created three registers in the upper lobby for checkout with six feet between each cash register, sneeze guards at each and prohibited use of personal bags. The bookstore has created dedicated line-ups for these area with signage indicating safe standing distances.There is also a pick up area for online order pick-up at front of upper lobby.
Layout of store and spacing
The store has relocated Trade and Textbook customer service counters to have more space and allow more spacing between customers as well as customers and staff. Popular shopping spots have been moved to allow more space between customers while they shop.
Cleanliness and Safety Precautions
The UBC Bookstore has installed additional hand sanitizes throughout the store, including the entrance and exit to the store. Further, there will be enhanced cleaning of all surface areas.
Changes to Policy to enhance customer safety
For public safety, staff will be asking customers to not handle products without first using the available hand sanitizer provided, to minimize touching products when possible, and to not place personal bags on surface areas. Further, until further notice, all change rooms and washrooms will be closed. The store will allow a maximum of 40 customers in, which may cause longer waits to enter the store. We have also temporarily removed the demo games table until further notice. Lastly, the upper mezzanine social space will be closed to the public.
For those wanting more information, we've made our Safety Plans for the Bookstore and Corner Store available to the public.
Corner Store Safety Plan UBC Bookstore Safety Plan